The Blogozine

kivivi:

This research by Coyle Hospitality Group also includes insights on the following:

• Most booked treatments - Massage
• Factors influencing spa-goers’ enjoyment - Relaxation
• Importance of specific spa facility offerings and spa attributes - Relaxation room, Cleanliness
• Spa guest loyalty
• Spa purchases
• Gift certificate purchases - In location
• Choices that would provide the most value to their overall spa experience - Bargain/discounted prices
• Where the spa goers look for spa deals, packages and offers - Online

Read the entire research via coylehospitality.com

Posted via web from Kivivi Blog | Comment »